We hope that you are completely satisfied with your Tiny Victories Beauty Subscription Box. However, if for any reason you are not satisfied with your purchase, please contact us within 14 days of receiving the box. We will be happy to assist you with a return or exchange. All returns and exchanges are subject to our review and approval. Please note that shipping charges are non-refundable. For any further queries, please feel free to reach out to our customer service team.